Client leadership

Client leadership is vital to the success of any project and enables the
construction industry to perform at its best

• The client structure and responsibilities will be clearly identified and
  adequately resourced to ensure continuity in leadership for the duration
  of the project
• There will be client commitment to best practice guidelines and
  engendering cooperation with all organisations involved in the project
• A clearly expressed and well researched vision and business case for
  the construction project will be developed by the client
• A detailed brief with clear financial objectives, programme and definition
  of what is meant by success will be developed by the client before the
  design stage for all projects and this will be shared at the outset with all
  those involved
• The client will champion best practice in design, teamworking,
  innovation, health and safety and sustainability and demand an
  appropriately trained and qualified workforce
• A clear, collaborative and flexible procurement policy will be developed
  by the client, together with a clearly expressed industrial relations’
  framework
• The client will work within the project team from the outset of the project
  to identify and manage project risks
• Projects will be properly commissioned before handover

2012 targets

60% of client activity, by value, embraces the principles of the Clients’ Commitments