The following interdependent principles need to be adopted if effective and sustained integration is to be achieved.

	Committed leadership
	Focus on needs Focus on people Focus on benefits Maintain vision

Benefits

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What do the principles mean?

• Committed leadership: Clearly identified, equipped with the necessary skills and fully empowered

  • Focus on needs: The purpose of the endeavour which defines goals and objectives

  • Focus on people: Creating and maintaining the culture and environment in which people are able to achieve their potential

  • Focus on benefits: Actively seeking to deliver the maximum potential success for all

  • Maintaining the vision: Living and promoting an unambiguous view of both the journey and the destination of the endeavour.

• Culture and values: The beliefs, desires and behaviours which create the environment for achievement and fulfilment

  • Empower people: Induct, train, educate, develop and authorise people to enable them to decide what needs to be done, when, how and by whom

  • Share learnings: Nurture an environment of continuous learning where best practice can be utilised, developed and shared by all

  • Open communications: Make all the information available to all parties

  • Trust: Believe first that everyone is doing their best in the best interests of everyone. Give others the opportunity to explain. Don't assume, ask: Be worthy of trust

  • No blame: See mistakes as learning opportunities. Focus on fix, not fault. Take responsibility for own actions.

• Process tools and commercial arrangements: The methods and approaches which support and enable achievement

  • Early involvement: Assemble together at the outset all those who have a major contribution to make at any stage

  • Common processes: Replace company and endeavour-based methods and procedures with industry-based boundary-free processes

  • Measure performance: Regularly undertake performance evaluation to understand how performance has changed in time and how it compares with industry norms

  • Long-term CI relationship: A commitment to continuous improvement activity by activity and by interaction. Agreements that facilitate the methods and approaches which support and enable the endeavour to be achieved within the cultural environment created.

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