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Identify a business need
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This is a question that needs a solution. It is the objective
that will provide the business benefit if it is delivered. If
it is defined in facility terms it has already been translated;
for example "we need to establish a new branch in West
London" is a business need, "build an office block
for 50 people" is a solution, which can have a variety
of alternatives (e.g. leasing space for an initial 20 with a growth
option to 50 over 4 years).
The industry is very adept at delivering solutions but the
maximum benefit can only be attained by delivering the right
solution at the right time and this can only be achieved by
fully understanding the business need, its constraints and benefits.
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For further guidance on defining the business need see the
following:
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